AZ400-Q: reduce overloaded delivery

A team starts many items but finishes few. Which change most directly improves flow?

  • A) Add more work to keep everyone busy.
  • B) Stop recording blocked work.
  • C) Set and observe work-in-progress limits, then remove the constraint causing queues. ✓
  • D) Measure individual lines of code. Answer: C. WIP limits surface queues and encourage finishing before starting. Why not the others: More work and hidden blockers deepen queues; lines of code are not flow.

devops-flow-metrics · azure-boards